Privacy Policy

At inD’finity Design (M) Sdn. Bhd., we are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website at https://www.indfinitydesign.com/.

Information We Collect

We may collect personal information that you voluntarily provide to us when you contact us through our website, fill in a form, request a consultation, or communicate with us directly. This information may include your name, phone number, email address, company name, project details, and any other information you choose to provide.

We may also collect non-personal information automatically when you visit our website, such as your IP address, browser type, device information, pages visited, and browsing behaviour through cookies or analytics tools.

How We Use Your Information

We may use your information for the following purposes:

To respond to your enquiries and requests

To provide consultation, services, or quotations

To improve our website, services, and user experience

To communicate with you regarding your project or enquiry

To send relevant updates or marketing communications where permitted by law

To comply with legal or regulatory obligations

Disclosure of Information

We do not sell, rent, or trade your personal information to third parties. We may disclose your information to trusted service providers, consultants, contractors, or professional advisers who assist us in operating our business or website, provided they keep your information confidential.

We may also disclose your information where required by law, regulation, legal process, or to protect our legal rights and interests.

Cookies and Website Analytics

Our website may use cookies and similar tracking technologies to improve functionality, analyse website traffic, and enhance your browsing experience. Cookies help us understand how visitors use our website so we can improve content, performance, and usability.

You may choose to disable cookies through your browser settings, although doing so may affect certain website functions.

Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, misuse, loss, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including for business, legal, accounting, or reporting requirements.

Your Rights

Subject to applicable laws, you may have the right to request access to, correction of, or update to your personal data held by us. You may also withdraw your consent to certain uses of your personal data, where applicable, by contacting us directly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those external websites. We encourage you to review their privacy policies separately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website features. Any updates will be posted on this page, and your continued use of the website constitutes your acceptance of the revised policy.

Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact us at:

inD’finity Design (M) Sdn. Bhd.
A-3A-3, Block A, Level 4, Menara Uncang Emas, 85, Jln Loke Yew, Taman Miharja, 55200 Cheras, Federal Territory of Kuala Lumpur, Malaysia
Email: ind@indfinitydesign.com
Phone: +60 11-5921 8665