Our clients are our raison d’etre and nothing is more heartwarming to hear the honest comments from our clients, both local and international.
The client provided positive feedback through the satisfaction survey, with service quality rated mainly good across communication, technical knowledge, documentation, and overall satisfaction.
I am grateful to have engaged inD’finity, who took full responsibility to complete my project. Darren has excellent working attitude and is quick in action.
Some defects and issues took more than one attempt to rectify, causing inconvenience and frustration. However, the overall service was rated highly, with a 95% satisfaction score.
The team was professional, responsive and knowledgeable throughout the project. Communication was handled smoothly, and I was satisfied with their overall service, documentation and commitment to completing the work.
The project was completed with excellent satisfaction, receiving a full 100% score. The client acknowledged the completed handover and confirmed the project documentation and loose items.
The IND’FINITY Design team demonstrated strong professionalism, responsiveness and technical knowledge throughout the project. While some defects required more than one attempt to rectify, the team remained committed to addressing the issues and completing the necessary improvements.
